Refund policy

**Return and Refund Policy**

At Select Sneakers, we are committed to ensuring your satisfaction with every purchase. If you receive a pair of shoes with an incorrect size or colourway, we will gladly exchange them for the correct item, subject to availability.

**Exchanges:**
- If you receive the wrong size or colourway, please contact us within **5 days** of receiving your order to initiate an exchange.
- We will exchange your shoes for the correct size or colourway as long as the requested item is in stock.
- The customer is responsible for returning the original pair in order to complete the exchange.

**Refunds:**
- A refund will only be issued if the exchange process fails, meaning we do not have the requested item in stock to replace your shoes.
- To qualify for a refund, the customer must state if it is defected and return the product In provided condition, it will be inspected upon arrive.
- Once we receive the returned product, we will process the refund to the original payment method.

Please contact our customer support team if you have any questions or need assistance with your return or exchange. Thank you for shopping with Select Sneakers!